Shimano Opens Authorized Service/Warranty Center in South Carolina

With its fishing tackle service center at its facility west of Charleston, S.C., Shimano has the ability to provide maintenance and repair work for its fishing reels nationwide.

Shimano Opens Authorized Service/Warranty Center in South Carolina

With its fishing tackle service center at its facility west of Charleston, S.C., Shimano now has the ability to provide maintenance and repair work for its fishing reels nationwide.

According to customer service manager Michelle Williams, the new service center is staffed with technicians who provide the same top-quality service they are known for in Shimano’s Irvine, Calif. facility. The center can handle any Shimano reel service or repair needs for eastern U.S. customers.

“After anglers buy our reels, we want them to continue to have a great fishing experience by offering convenient reel maintenance and repair services when needed,” Williams said. “Between our operations now in South Carolina and California, and our 26 ‘Satellite Service Centers,’ we can get you back on the water with reel care done by Shimano trained and certified staff, using Shimano original parts and applying the latest Shimano technology.”

Williams said when reel maintenance or repair services are needed, anglers can simply call 877-577-0600 (in the U.S. and Canada) to confirm the reel currently is a serviced model before sending it in. Then download and fill out the reel repair form found on the Shimano web site at Shimano Service Centers.

Shimano also provides reel service and warranty work in Canada at its corporate offices in Peterborough, Ontario, and a ‘Satellite Service Center’ in Mississauga. Information on handling maintenance and repair work is also provided at the Shimano site.

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